Communication, Assertiveness & Resilience Course | Master Key Skills
Communication, Assertiveness and Resilience Course
Effective communication, assertiveness, and resilience are essential skills for personal and professional growth. In our Communication, Assertiveness, and Resilience course, we aim to equip you with the knowledge and tools to excel in these areas. Whether you're looking to enhance your communication abilities, build assertiveness, or develop resilience in the face of challenges, this course provides a comprehensive foundation.
Learning Objectives
- Identify and understand different types of communication
- Appreciate the importance of good communication skills
- Recognise common barriers to communication
- Differentiate between open and closed questions
- Promote inclusive communication with all people
- Enhance assertiveness
- Cultivate resilience in the face of adversity
Course Format
The Communication, Assertiveness and Resilience course will be delivered in an interactive face-to-face classroom environment. This session will include a combination of theoretical presentations, practical demonstrations, group discussions, case studies, and hands-on activities. Experienced instructors will guide participants, allowing ample opportunities to practice skills in a safe learning environment.
Assessment Methods & Certification
Participants will undergo continuous assessment during the course, which includes practical demonstrations and knowledge-based evaluations. Successful completion of the assessments will result in certification. The certification provided by our company is valid for 3 years, and participants can renew it through further training or recertification.
Workload & Length
The course is expected to take up to 3 hours to complete, accommodating the busy schedules of professionals and businesses. The modular format allows participants to seamlessly integrate learning into their routine.
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Ready to book?
For group bookings, please get in touch.
If you prefer personalised assistance, reach out to us via phone or email, and our dedicated team will ensure your training session is tailored to your organisation's requirements and availability.
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