Online Training

Roles & Responsibilities In care Online

A flexible, CPD-certified online course equipping healthcare workers with the knowledge to navigate their roles effectively, covering regulations, standards, confidentiality, record keeping, communication, and complaint handling.

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Duration

1-3 Hours

1-3 hour online session covering roles and responsibilities in care

Format

Online

Modular, self placed

Location

Dumfries and Galloway

Anywhere in Dumfries and Galloway

Certificate

Valid For 3 Years

CTC certified

How the course runs

  1. Enrol and access the course online
    After booking, you'll receive instant access to the online learning platform. The course is organised into clear modules, start immediately and return at any time. No software to install and no fixed schedule to follow.

  2. Work through the modules at your own pace
    Each module covers a specific aspect of working in health and social care, starting with the role of the care worker and moving through regulations, standards, confidentiality, record keeping, and communication. Most learners complete the course in one to three hours.

  3. Complete activities and assessments throughout
    Integrated activities and knowledge checks reinforce your understanding as you progress through each module. There's no separate exam to sit, assessment is built into the learning experience.

  4. Receive your CPD certificate on completion
    Once all modules and assessments are completed, your CPD-certified certificate is issued automatically, worth 4 CPD credits and valid for three years from the date of completion.


What you'll learn

Role of the health care worker, understanding what your role involves, your professional identity and the expectations placed on you

Rules & legislation, the key legislation and regulations the govern working in health and social care settings

Standards in health and social care, the professional standards you're expected to meet and how they shape day to day practice

Understanding confidentiality, what confidentiality means in practice, when it applies and when it may need to be broken

Effective record keeping, best practice for maintaining accurate, timely and legally compliant care records

Accidents, incidents & complaints, how to report and respond to accidents, incidents and complaints in a care setting

Communication skills in health care, effective communication with patients, families and colleagues, verbal, written and non verbal

Certificate


CTC Certified for 3 years
Assessed through practical demonstrations and knowledge checks throughout the course. Successful completion earns a certificate valid for 3 years, and the training can be recorded as part of your SSSC Continuous Professional Learning (CPL). Renew through further training when your certificate expires.

Searching Availability...

No upcoming dates available?

Contact us and we’ll work with you to schedule a session that fits your organisation’s needs.

Training Needs

Meeting your training needs

The training offered will change over different periods of the year and in relation to changes in practice, we need to keep this fresh & up to date.

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