Business Development
Leadership & Management Course
A two-day, hands-on course covering the essential skills for leading and managing effectively, from self-awareness and communication to team motivation, conflict management, and professional development planning.
Duration
14 Hours
14 hour session over 2 day covering leadership and management
Format
Online
Modular, self placed
Location
Dumfries and Galloway
Anywhere in Dumfries and Galloway
Certificate
Valid For 3 Years
CTC certified
How the course runs
- Day 1 - Leadership & Management
The first day focuses on you as a leader, understanding what leadership and management mean, exploring your personal style, and building the communication and time management skills that underpin effective leadership. - Day 2 - Leading your team
Day two shifts focus to the people you lead, team dynamics, motivation, conflict management, delegation, and managing expectations. The day closes with personal professional development planning so you leave with a clear next step. - Active, varied learning throughout
Both days combine presentations, group discussions, case studies, and hands-on activities, guided by experienced instructors. There's ample time to practice skills, ask questions, and learn from other participants. - Continuous assessment & certification
Assessment runs throughout both days via practical demonstrations and knowledge evaluations, not a separate exam. Participants who successfully complete the course receive their certificate on completion.
What you'll learn
✓ Define leadership and management
✓ Teamworking and dynamics
✓ Finding yourself, self awareness and personal style
✓ Motivation and engagement
✓ Supervising and facilitating change
✓ Conducting effective team meetings
✓ Communication skills for leaders
✓ Leading and inspiring others
✓ Effective listening and techniques
✓ Delegating effectively
✓ Time management strategies
✓ Managing conflict and expectations
✓ Personal professional development planning
Certificate
CTC Certified for 3 years
Assessed through practical demonstrations and knowledge checks throughout the course. Successful completion earns a certificate valid for 3 years, and the training can be recorded as part of your SSSC Continuous Professional Learning (CPL). Renew through further training when your certificate expires.
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