Roles and Responsibilities

Course Overview:

This course gives and understanding of Roles and Responsibilities of care and support workers including care standards and confidentiality.

Course Content:

  • Understand what defensible documentation is
  • Understand the importance of safe and professional work policies and procedures
  • Give an understanding as to the care standards as a working document
  • Discuss confidentiality
  • Look at the employers rights
  • Look at the employee’s responsibilities and conduct
  • Effective record keeping
  • Accident, incident and complaint writing

Course Duration: 3 hours

Cost: For costs call 01387 249111

Further Information:
Attendees will be expected to stay for the full three hour course to receive a certificate of attendance.

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Other Training Requirements?

Have you any training requirements that are not in the programme? Please ask...

  • * We can provide training at a time and place convenient to your business needs
  • * We can tailor training to suit your requirements

Training Needs Analysis

CTC can provide a Training Needs Analysis for your company, to...
  • * Identify gaps in employee training & related training needs
  • * There is a small charge for this.

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