Quality Improvement within Your Service

Course Overview:

This course is for recommended for Manager and Supervisors. The Care Inspectorate are developing new approaches to inspections and the scrutiny of quality, and are assessing the extent to which people experience wellbeing, understanding and the difference care and support makes to lives. There will be more focus during inspections on experiences and outcomes for people. Is your service ready for change? Come along to this facilitation session and explore how you can meet the quality improvements required.

Course Content:

  • What is the Quality Framework?
  • How will the Framework be used in inspections?
  • The six point scale
  • Quality indicators
  • How can I improve my service?

Course Duration: 6 hours

Further Information:
Attendees should be prepared to stay for the whole course to receive a certificate.

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Location: Dumfries



Course Information:

Other Training Requirements?

Have you any training requirements that are not in the programme? Please ask...

  • * We can provide training at a time and place convenient to your business needs
  • * We can tailor training to suit your requirements

Training Needs Analysis

CTC can provide a Training Needs Analysis for your company, to...
  • * Identify gaps in employee training & related training needs
  • * There is a small charge for this.

To book, call CTC:

01387 249111

or email: [email protected]

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