Quality Improvement within Your Service
This course is for recommended for Manager and Supervisors. The Care Inspectorate are developing new approaches to inspections and the scrutiny of quality, and are assessing the extent to which people experience wellbeing, understanding and the difference care and support makes to lives. There will be more focus during inspections on experiences and outcomes for people. Is your service ready for change? Come along to this facilitation session and explore how you can meet the quality improvements required.
- What is the Quality Framework?
- How will the Framework be used in inspections?
- The six point scale
- Quality indicators
- How can I improve my service?
Course Duration: 6 hours
Attendees should be prepared to stay for the whole course to receive a certificate.