Professional Positive Customer Care
This course is aimed at any organisation wishing to give their employees a good understanding of customer care to enable them to deliver high quality customer care.
- Equip you so you can provide a good quality service in accordance within your organisation
- Understand you are an important member of their team
- Raise awareness of how you can carry out your work effectively and efficiently in line with policies and procedures.
- Have an understanding of good working practices and a positive attitude to work
- Understand the importance of delivering a high quality service
Course Duration: 3 hours
Cost: For costs call 01387 249111
Attendees will be expected to stay for the full three hour course to receive a certificate of attendance.