Professional Positive Customer Care

Course Overview:

This course is aimed at any organisation wishing to give their employees a good understanding of customer care to enable them to deliver high quality customer care.

Course Content:

  • Equip you so you can provide a good quality service in accordance within your organisation
  • Understand you are an important member of their team
  • Raise awareness of how you can carry out your work effectively and efficiently in line with policies and procedures.
  • Have an understanding of good working practices and a positive attitude to work
  • Understand the importance of delivering a high quality service

Course Duration: 3 hours

Cost: For costs call 01387 249111

Further Information:
Attendees will be expected to stay for the full three hour course to receive a certificate of attendance.


For next available dates and locations, see…

Course Programme 

Course Information:

Other Training Requirements?

Have you any training requirements that are not in the programme? Please ask...

  • * We can provide training at a time and place convenient to your business needs
  • * We can tailor training to suit your requirements

Training Needs Analysis

CTC can provide a Training Needs Analysis for your company, to...
  • * Identify gaps in employee training & related training needs
  • * There is a small charge for this.

WP2FB Auto Publish Powered By :