Working with Challenging Behaviour

Course Overview:

This course is designed to increase awareness of the types, causes, signs, symptoms of challenging behaviour. The course will explain current legislation and give you knowledge that can be used when dealing with the challenging behaviour of the service user.

Course Content:

  • What is Challenging Behaviour?
  • Review current legislation
  • Understand the ABC
  • Recognise potentially violent episodes
  • Identify causes of violence and recognise warning signs
  • Identify communication skills and behaviour which defuse aggressive behaviour
  • Examine personality types
  • Understand the importance for reflection

Course Duration: 3 hours

Further Information:
Attendees will be expected to stay for the full three hour course to receive a certificate of attendance.

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Course Information:

Other Training Requirements?

Have you any training requirements that are not in the programme? Please ask...

  • * We can provide training at a time and place convenient to your business needs
  • * We can tailor training to suit your requirements

Training Needs Analysis

CTC can provide a Training Needs Analysis for your company, to...
  • * Identify gaps in employee training & related training needs
  • * There is a small charge for this.

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