Communication Skills

Course Overview:

This course will an understanding of communication while working with service users, the barriers found in communicating and the understanding of good communication skills.

Course Content:

  • Raise awareness of the types of communication there are
  • Understand the need for good communication skill
  • Consider barriers to communication
  • Raise awareness of open and closed questions
  • Consider ways to promote communication with all service users

Course Duration: 3 hours

Further Information:
Attendees will be expected to stay for the full three hour course to receive a certificate of attendance.

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Course Information:

Other Training Requirements?

Have you any training requirements that are not in the programme? Please ask...

  • * We can provide training at a time and place convenient to your business needs
  • * We can tailor training to suit your requirements

Training Needs Analysis

CTC can provide a Training Needs Analysis for your company, to...
  • * Identify gaps in employee training & related training needs
  • * There is a small charge for this.

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