This course will an understanding of communication while working with service users, the barriers found in communicating and the understanding of good communication skills.
- Raise awareness of the types of communication there are
- Understand the need for good communication skill
- Consider barriers to communication
- Raise awareness of open and closed questions
- Consider ways to promote communication with all service users
Course Duration: 3 hours
Attendees will be expected to stay for the full three hour course to receive a certificate of attendance.
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