Training Courses

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CTC – the leading provider of Business & Social Care Training services across Dumfries & Galloway, and beyond.

3 Day Induction Awareness Training

This three day course CTC are delighted to now offer a three day Induction Awareness Course.

Administration of Medication for Care at Home Carers

This FREE training course is a full day course for Care at Home Carers of older adults. The Administration of Medication course is funded by Dumfries and Galloway NHS.

Administration of Medication for Care at Home Carers Update

This course is a two hour update to the full day course. This FREE update course is for carers who have previously attended the full day Administration of Medication for Care at Home Carers and is funded by Dumfries and Galloway NHS..

Anaphylaxis Awareness

This course will give information and training on how to recognise and treat this condition. This training will give anyone who finds themselves with an allergy emergency the confidence to deal with the situation effectively.

Aspergers Awareness

This course will give an understanding of Aspergers Syndrome, behaviours and treatments.

Basic First Aid Dumfries

This First Aid course is essential for everyone in workplaces, home volunteering as you may need to call upon these skills anytime. This course will give you the confidence to act in a potentially life-threatening situation. Certificates for this course last for three years.

Basic First Aid Stranraer

This First Aid course is essential for everyone in workplaces, home volunteering as you may need to call upon these skills anytime. This course will give you the confidence to act in a potentially life-threatening situation. Certificates for this course last for three years.

Basic IT Skills

This course will give an understanding of basic skills for using a computer, sending email, word processing and using webpages.

Care Standards, My Support, My Life

This course will give an introduction to the new Health and Social Care standards and how they apply to your role.

Chronic Conditions

This course will give an understanding of the chronic conditions that face many people causing significant challenges and difficulties in their everyday life.

CIEH Foundation Certificate in First Aid at Work

The CIEH Foundation Certificate in First Aid at Work course is a one day course and is designed to recognise the skills, knowledge and competence required to administer emergency first aid in a low risk work environment. The course will give learners confidence to respond to a range of incidents and emergencies that they may encounter.

CIEH Intermediate Certificate in First Aid at Work

The CIEH Intermediate Certificate in First Aid at Work is a three day course and gives learners the opportunity to develop skills, knowledge and understanding to enable them to provide initial appropriate care and management for life threatening conditions, minor illness and injuries.

Communication Skills

This course will an understanding of communication while working with service users, the barriers found in communicating and the understanding of good communication skills.

Confidence Building

This course will help build your confidence and raise awareness of how you can build positive thinking into your life.

Continence & Catheter Care

This course will give insight in to continence care and the different types of catheters used.

Customer Care

This training is for all employees no matter what role they hold in your organisation as Customer Care is for everyone. This course will cover the basic skills of excellent Customer Care.

Dementia and Meaningful Activities

This course will give an understanding of Dementia as well as allow the carer to support services users to meet their basic needs including socialisation and a sense of accomplishment to promote cognitive and physical stimulation using meaningful actives with service users with Dementia.

Equality and Diversity

This course will raise awareness of Equality and Diversity and the laws that govern us.

Exploring Intimate Relationships in Care

Although this is a difficult subject for carers, this course aims to explore sexuality in care and give an understanding of sexuality within the care setting and the challenges that this can bring to carers. The course will raise awareness of the rights of vulnerable adults and how to understand relationships.

Facilitation Skills

For any meeting or project to achieve a successful outcome, first-rate facilitation skills are vital. A good facilitator will ensure that all voices are heard, that key messages are understood, and that there is commitment by every person involved.

Facilitative Workshop for Trainers

This course has been developed to give the new or experienced trainer more scope on how to deliver a successful training course.

Focus on Dementia

This course is an in-depth course available for carers who have previously attended a basic Dementia course and are looking to enhance their knowledge in Dementia.

Food Allergen Awareness

Under the Food Information Regulations 2014, food business operators have a legal responsibility to provide complete and correct food allergen information to customers. These regulations apply to all catering and retail businesses that serve or sell loose foods and the care sector.

Food and Fluid

During this course you will gain an understanding of Nutrition and hydration for different age groups.

Food Safety

This basic food safety course is for those working with food and will cover the basics in food handling, legislation, temperature control and storage.

GDPR Training

This GDPR training course is for anyone who handles personal data. It provides understanding of the General Data Protection Regulations, or GDPR – which are all about keeping personal data safe and protecting the interests of the people whose data you hold.

Health & Safety and Risk Assessment

As part of managing the health and safety of your business you must have in place a risk assessment policy. This course will help you to understand the legal requirements for health and safety in your business.

Health and Safety in Care

The Health and safety at Work Act 1974 requires employers to provide adequate information, instruction, training and supervision to enable work to be carried out safely. This course will give an understanding of Health and Safety within the workplace all employees at any level.

Induction Awareness Training

This one day Induction Awareness Course is for new employees and will give an awareness of each subject. This is an excellent opportunity for employers to ensure new employees have an awareness of the basic skills required before delivering hands on care.

Infection Prevention and Control

This course covers viral and droplet infections, including the flu, the use of personal protective equipment and hand hygiene. This course is suitable for anyone working within the care sector.

Management Skills for Supervisors

This course is aimed at supervisors. team leaders or anyone wishing to progress to supervisors. This course provides an introduction to theory and practice of supervision and the tasks you may undertake as a supervisor.

Meaningful Activities

This course will allow the carer to support service users to meet their basic needs.

Mental Health Issues including Adults with Incapacity (Scotland) Act (2000)

This course will raise awareness of the Mental Health (care treatment) (Scotland) Act 2003 and Adults with Incapacity (Scotland) Act 2000.

Moving and Handling of Objects

This course is a half day course provides essential background knowledge and practical instruction for those who are required to move and handle objects in the workplace.

Moving and Handling of People

This course is a full day course for carers and support workers. This course will explain the legislation and regulations for safer manual handling.

Moving and Handling of People Refresher

This course is a refresher to the full day Moving and Handling of People course. Attendees should have attended a full day course within the last two years.

Nutrition and Hydration Awareness

This course is aimed at carers who need to understand the importance of the basics of good nutrition and hydration as well as providing practical guidance for how to put these into practice within a care setting.

Palliative Care and End of Life

This course will increase your knowledge on palliative care, the teams involved in this and advanced care planning in end of life.

PDA Health and Social Care Supervision

The PDA in Health and Social Care Supervision at SCQF level 7 is for candidates who require a qualification of 15 credits at SCQF level 7 or above in order to meet these SSSC requirements for Supervisors.

PDA in Administration of Medication

This qualification has been designed to meet the requirements of social service workers who are in a job role where they assist in or administer medication to individuals.

PDA in Leadership

The Professional Development Award in Leadership at SCQF Level 8 offers you the opportunity to develop your competence, knowledge and skills in practical leadership through implementing operational plans

PDA in Leadership and Management of the Work of Others

This qualification has been designed to be delivered in the workplace with learners generating the required evidence as part of their current management role.

PDA in Leading Change

The Professional Development Award (PDA) in Leading Change at SCQF level 9 offers candidates the opportunity to develop their management competence in a specific aspect of managerial work, ie ‘facilitating change’, which is one of the six areas of competence identified by the standards setting body, Council for Administration (CFA).

PDA in Management

This award will help you if you already have some experience of taking management responsibility within a team or expect to undertake such responsibility in the future. The PDA is jointly certificated by SQA and The Chartered Management Institute (CMI).

PDA in Planning and Implementing Change

The award has been developed through rigorous research involving employers, centres, and potential candidates of the qualification. The award makes use of the National Occupational Standards (NOS) for management as specified by the Council for Administration (CfA).

PDA in Promoting Excellence in Dementia Skilled Practice

The qualification is designed to improve professional practice, contribute to meeting the registration requirements of the Scottish Social Services Council (SSSC), and provide continuous professional development for employees.

Person Centred Care Planning

TThis training will look at the physical, emotional and health and wellbeing and of the individual. Our training will provide attendees with an understanding of how they can work alongside other health professionals, as well as teaching them how to make initial assessments that meet the needs of each individual.

Personal Foot Care

This course will enable attendees to provide basic foot care to service users through knowledge and skills. The course will cover theory and practical skills.

Personal Safety

This unique workshop gives participants a solid understanding of body language, spatial awareness, the effects of adrenaline in an aggressive encounter, pro-active strategies to avoid violence and a thorough understanding of the Law as it relates to self-defence.

Pressure Ulcers and Skin Care

This course is suitable for all care and support workers and will give an understanding of skin care and personal hygiene.

Professional Boundaries

Professional Boundaries highlights limits which protect carers professional power and their Service Users vulnerability. Attendees will gain a better understanding of the importance of maintaining boundaries.

Professional Positive Customer Care

This course is aimed at any organisation wishing to give their employees a good understanding of customer care to enable them to deliver high quality customer care.

Quality Improvement within Your Service

This course is recommended for Managers and Supervisors working within the Care Sector. The Care Inspectorate are developing new approaches to inspections and the scrutiny of quality, and are assessing the extent to which people experience wellbeing, understanding and the difference care and support makes to lives.

Record Keeping and Report Writing

This course is aimed at care and support workers and aims to give an understanding of the importance of keeping accurate records and how to record objectively.

REHIS Elementary Food Hygiene

This course is aimed at anyone working within a food handling environment including catering/licensed trade food production and processing industries and also those in caring and voluntary situations involving food preparation or handling.

Reiki 1

Reiki: – A Japanese comlipmentary therapy for stress reduction + relaxation, that also promotes healing.
Enabling individuals to promote, restore, and maintain health and well-being.

Risk Assessment

This Risk Assessment course will give managers, supervisors and safety representatives the skills to assess hazards and risks within their workplace and to give them the knowledge to produce and carry out risk assessments.

Roles and Responsibilities

This course gives and understanding of Roles and Responsibilities of care and support workers including care standards and confidentiality.

Scottish Manual Handling Passport Scheme

The Scottish Manual Handling Passport Scheme (SMHPS) is an initiative designed to improve the standard and consistency of manual handling training and the systems that underpin it within Health Boards and Local Authorities in Scotland.

Sexuality Awareness

This course is suitable of all care and support workers and raises awareness of what sexuality is and understanding the rights of services users and adults with learning difficulties.

Slips, Trips and Falls in Care

This course will raise awareness of Slips, Trips and Falls in both Care Home and Care at Home and how to risk assess.

Stroke Awareness

This course will give you an understanding of what stroke is and give knowledge on how to support service users in your caring role.

Support & Protection of Vulnerable Groups

This course covers the Protection of Vulnerable Groups (Scotland) Act 2007 how to recognise abuse, awareness of abuse, abusive practices and protection of vulnerable groups in the care environment.

Supporting People to Live Well with Diabetes

This course will give an understanding of diabetes, the different types of diabetes, and their treatment.

Supporting People to Live With Epilepsy

This course will give an understanding of Epilepsy, the different types of epilepsy along with signs and understanding. You will gain an understanding of what to do when dealing with someone taking a seizure.

SVQ 2 Team Leading

The award is based on the National Occupational Standards for management and leadership. This is aimed at managers in their first management role with a tightly defined area of responsibility.

SVQ 3 and 4 in Management

The Scottish Vocational Qualification SVQ 3 in Management at SCQF level 7 and the SVQ4 in Management at SCQF level 8 are a nationally recognised awards accredited by the Scottish Qualifications Authority (SQA) in partnership with MSC and the Chartered Management Institute (CMI).

SVQ’s in Social Services and Healthcare Adults and Children and Young People

We deliver SVQ’s in Social Services and Healthcare Level 2,3,4 Adults and Children and Young People, and Level 4 Care Services for Leadership and Management.

Team Leader Workshop

This one day workshop provides the candidates with information on the importance of team motivation and how to instil a culture of continuous improvement in your organisation. Delegates will gain a greater understanding of what makes a good team leader as well as best practice when managing a team.

Team Leadership Training

This half day course provides candidates with a greater understanding of team leadership, ensuring they have the skills required to motivate a team to improve their performance.

The Role of a Supervisor

This course will highlight the importance of the role of a supervisor and how to manage a team. This course is for Supervisors. Team Leaders and moving in to the role of Supervisor.

Tissue Viability

Tissue viability training course considers all aspects of skin and would care. Learners will gain an understanding of the MUST tool and the Waterlow Assessment.

Vital Signs

This course will give carers practical skills and knowledge to assess signs when a Service User may be ill and require medical intervention. Vital signs include, heart rate, blood pressure, body temperature, respiration rate and pain.

Working with Challenging Behaviour

This course is designed to increase awareness of the types, causes, signs, symptoms of challenging behaviour. The course will explain current legislation and give you knowledge that can be used when dealing with the challenging behaviour of the service user.



Course Information:

Other Training Requirements?

Have you any training requirements that are not in the programme? Please ask...

  • * We can provide training at a time and place convenient to your business needs
  • * We can tailor training to suit your requirements

Training Needs Analysis

CTC can provide a Training Needs Analysis for your company, to...
  • * Identify gaps in employee training & related training needs
  • * There is a small charge for this.

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